Faq

Common questions

Where can I find product information?

Product details list ingredients, directions, warnings, variations, and available information for each cosmetic oil, serum, or nutraceutical.

How is shipping calculated?

Shipping costs and delivery estimates are calculated at checkout after you enter your Brazilian ZIP code.

Which payment methods are accepted?

Available payment methods, Pix discounts, and installment options appear on the product page and during checkout.

How should I use Sanolive products?

Use products according to their label directions. Stop use if irritation occurs and seek professional guidance when necessary.

How do returns and exchanges work?

For exchanges, returns, or order support, contact Sanolive through the contact page and consult our current policy.